Seafair’s Crew Management Platform – First Digital Solution For End-To-End Crew Management

Seafair’s crew management platform, a cloud-based, user-friendly software product that aims to radically transform the experience of stakeholders involved in maritime crewing was officially launched. COVID-19 and the war in Ukraine have had an irreversible impact on maritime crewing. Even best-in-class shipmanagers with optimized processes face the threat of deteriorating crew retention.

The crew departments are in a constant crisis management mode, and subsequently do not have the capacity to strengthen planning and improve processes, at a time when these are most needed.

While all companies have been impacted, the toll is significantly higher for all the companies that do not have the scale to invest in their own tools – like a seafarer app or a data management system. There is too much effort put on seafarer sourcing and crew changes, topics that were previously burning priorities. Compliance for example, may now fall through the cracks, increasing the risk of incidents during inspections and remarks (or even blacklisted) in charterer audits.

Unlike other crewing ERP providers that serve as passive data repositories, Seafair’s crew management platform allows crew departments to collaborate directly with internal (eg seafarers onboard, technical, accounting) and external partners (eg manning agents, port agents, seafarers on vacation) in one place. This is the first time that shipping companies of any size can offer their own, customized app to their seafarers to help them track their documents, payroll and automated notifications.

The platform enables crew managers & operators by automatically providing the most relevant data every time they need to make a decision – like managing line-ups, aggregating interview results and scheduling crew changes. At the same time, all the non-value adding activities, like data entry, are automated to free up time for what matters most. The platform is supported by state-of-the-art data infrastructure that automatically flags potential non-conformities and presents data in any form top management, employees or auditors may want to view it. On top of its innovative crewing features, the platform offers improved versions of features that already exist in the market, like MGA and rest-hours. Shipmanagers use Seafair’s crew management platform to:

• Engage directly with seafarers to improve seafarer retention, satisfaction & accelerate their development
• Collaborate seamlessly with external vendors to minimize emergencies and hidden crewing costs
• Structure data to generate insights, achieve operational excellence and ace audits/inspections

“We’ve seen shipping giants managing more than 300 vessels build competitive advantage over competitors by using their proprietary technology. We are proud to be serving shipping companies that may not have the scale to build their own tools, but absolutely love shipping and crewing. Global trade relies on these great companies and we are excited to help them compete in these demanding market conditions.”

Agapitos Diakogiannis, Seafair CEO

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Press Release